Resources we Respect

Healthcare Transformation & Leadership

    •    Better Now: Six Big Ideas to Improve Health Care for All Canadians — Dr. Danielle Martin
A compelling, people-first vision for improving Canada’s healthcare system through smart, practical reforms.
Read it here (https://www.cmaj.ca/content/189/12/E489)
    •    World Health Organization — Framework on Integrated, People-Centred Health Services
A foundational document for operational and cultural transformation in healthcare delivery.
Access framework (https://www.who.int/publications/i/item/9789241564977)
    •    Canadian Medical Association — Health Care in Canada: 2022+
Explores emerging challenges and future-focused models for modernizing care delivery.
View report (https://www.cma.ca/health-care-canada-2022)

Operational & Process Improvement

   •   Institute for Healthcare Improvement (IHI) — Triple Aim: Care, Health, and Cost

A landmark framework for driving operational efficiencies while improving care and reducing costs.

Explore Triple Aim

   •   Ontario Health — Quality Improvement Plan Guidance for Health Care Organizations (2023)

A practical, evidence-based toolkit for system-wide operational improvement.

Review resource

Health Workforce, Culture & Resilience

    •    Canadian Health Workforce Network — The Health Workforce Crisis in Canada (2023)
A comprehensive review of the workforce realities facing Canadian healthcare organizations today.
Read summary (https://www.hhr-rhs.ca/en/)
    •    Ivey Impact Live — Canada’s Healthcare Workforce Crisis (2025)
A leadership-centered discussion on how operational chaos impacts team wellbeing and care quality.
Watch panel (https://www.ivey.uwo.ca/impact/events/2025/05/impact-live-under-the-scope-canada-s-healthcare-workforce-crisis/)

AI in Healthcare: Opportunities & Guardrails

    •    WHO Guidance on Ethics & Governance of Artificial Intelligence for Health (2021)
A comprehensive look at ethical AI use in healthcare, balancing innovation with patient safety.
Read WHO report (https://www.who.int/publications/i/item/9789240029200)
    •    Canadian Agency for Drugs and Technologies in Health (CADTH) — Artificial Intelligence in Health Care (2023)
A Canadian-focused review on where AI is showing impact, and where risks remain.
Explore CADTH paper (https://www.cadth.ca/ai-healthcare)
    •    Nature Medicine — The State of AI in Health Care (2023)
A global perspective on AI’s evolving role in diagnostics, operations, and patient care pathways.
Access article (https://www.nature.com/articles/s41591-023-02201-0)

We’re proud to learn from these leaders — and equally proud to stand alongside bold organizations writing the next chapter of healthcare.